Privacy Policy
A clear summary of how desic, LLC collects, uses, and protects information. Last updated October 2026.
This Privacy Policy describes how desic, LLC("we", "us", or "our") handles information in connection with desic.
What we collect
We collect the information you give us when you run an assessment, send a note from the contact page, book a call, sign up, or contact support. That can include your name, work email, company, website, assessment answers, and the contents of your messages. To protect public forms from abuse, we keep the network address and browser identifier attached to each submission, and use hashed, hourly rate-limit counters; both exist for abuse prevention and are not used for marketing. When you use the product, we collect telemetry such as workflow runs, model usage, errors, and infrastructure traces so we can keep your implementation reliable.
How we use it
We use your information to deliver the product, support you, and improve performance. We may send the details of an exploration to our team by email and use a scheduling provider when you choose a meeting time. We do not sell your personal information. The advertising tags described below do share browsing activity with Google, Meta, and LinkedIn for measurement and retargeting, which some privacy laws, including the CCPA, treat as sharing; the next section explains how to opt out. We do not train models on your customer data unless you explicitly opt in.
Analytics and advertising cookies
When configured, this site loads Google Analytics, Google Ads, Meta Pixel, and LinkedIn Insight Tag scripts. They set cookies and record page views and actions such as clicking the booking link, so we can see which ads and pages lead to real conversations. They may receive your IP address and browser details, and the ad platforms may use them to measure or retarget their ads. To opt out, block the tags with a browser or extension setting, enable Global Privacy Control, or adjust your ad settings with Google, Meta, and LinkedIn; the site works in full either way. You can also email the privacy address below and we will honour the request. We also keep the campaign parameters on the link you arrived from (such as utm or click identifiers) in your browser for the session and attach them to anything you submit.
Where it lives
Customer data is stored in managed databases and object storage on Tier-1 cloud providers, encrypted at rest and in transit. Data residency, retention, and access patterns are defined in each client implementation agreement.
Your controls
You can request a copy of your data, export it, or have it deleted at any time. Email privacy@desic.xyz and we'll respond within seven days.
Subprocessors
We use a small set of subprocessors for hosting, observability, and email. The complete, current list is available on request and updated whenever it changes.
Retention
Assessment answers, contact notes, and booking details are kept while they are useful for the requested conversation and our legitimate business records. Campaign parameters saved in your browser last only for the session. You can request deletion at any time using the address below.
SMS and mobile numbers
Mobile numbers collected for SMS are used only to send the account messages you opted into. We do not sell or share mobile numbers with third parties or affiliates for their marketing. Message frequency varies, typically 1 to 4 messages per week. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Contact
Questions about privacy? Reach us at hi@desic.xyz.